Using social tools within the enterprise is a valuable thing. It lets people ask questions to a bigger audience than just those sitting within hearing distance of their desk.
I’ve discussed this in earlier posts (ESS (Enterprise Social Software) – user adoption, and Let’s share!). It’s incredibly valuable to be able to draw on the knowledge of others. That’s why it’s good to be able to ask questions. The answer given helps not just the asker, but can help others, and at the same time, others can add to the answer creating even more value.
Where I feel this all falls down though is that, often, there is no real way to capture that knowledge that came about from the questions asked.Continue reading →
The Internet is a global thing. This means that anything that you publish on it could be read by pretty much anyone in the world. As a result, it is incredibly valuable to offer times, dates, et cetera, in a way that can be easily “localised’.
Project Times promoted a webinar, and were good enough, with the time, to add the offset to GMT. This meant that I could easily calculate what that time was in my time zone. (Rather than having to try and google a translation.)
My only grumble with this, is that UTC should be used rather than GMT.
However they are both aligned so it’s not that bad.
Working with Global Teams: Not all in the same room
So there he was. Charlie had been assigned as lead BA on a project with an external client. “Cool” he thought, but still felt a bit nervous. There were others in his department that had been in the game longer, and he was still reeling from having the proverbial “slap in the face” in an earlier project that had turned slightly pear-shaped..
As such, Charlie decided to ask some of his colleagues for help. They were most forthcoming, and decided to hook in other expertise. “All fine” he thought, “the more experience available in this, the better.”