Unhappiness with IIBA

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Recent activity in the IIBA group in LinkedIn has revealed a variety of opinions about the effectiveness of IIBA.

David Olsen wrote a blog post titled “Why I Chose Not to Renew My IIBA Membership” and posted it in the IIBA group in LinkedIn. 

This is my summary of the discussion.

David’s Reasons

David’s main concerns are:

  • the IIBA is too focused on members, and gaining new members, than on Business Analysis itself. His main argument here is that the IIBA’s Body of Knowledge, the BABOK, should be free for everyone who wants to improve in Business Analysis.
  • The Recertification process. A BA can earn more points for presenting, and watching webinars than they can from actually “doing” BA work.
  • the IIBA communicates poorly. Often major announcements are made with little, or no, rationale given. Examples include:
    • IIBA’s 3 year strategy plan
    • The new Global Strategic Alliances (see more on this here, here and here).
    • The decision to rebrand the CBAP / CCBA certifications as part of a broader “Gold Standard” certification with levels.

These seem like valid concerns. Enough to make Dave want to not renew his membership.

The Reaction

So what happened when he posted this to the IIBA group on LinkedIn? Well, before I go into that, I just want to mention what David wrote when he share his blog post in the group:

I figured this was a place where I would probably get the most disagreement so I figured I would post a link here in case anyone wanted to chime in and maybe end up changing my mind (not that I expect any of you to care).

What followed showed that people, actually, did care. I’m writing this 5 days after the original post, and there have been 80 comments made, and 119 people have indicated that they want to follow the discussion.

And in the comments you could that there were three groups:

  • those who 100% agreed with David’s concerns
  • those who did not agree with David’s concerns
  • and people who fitted in between – they agreed with some of David’s concerns, but also consider things from a pragmatic point of view.

Those who thought he was right

 

Free the Knowledge

There were those that agreed that the BABOK should be available to the wider Business analysis community.

since they claim to be the “voice” of our profession, they should realize that whatever is developed at IIBA – publications, tools, methods, BoK, … it’s all collective property of the entire community. And community here means anyone who is working in this profession, irrespective of the membership.

– Rajul A.

 

Make BABOK and such other sources free for all – I feel very strongly about this. Let the whole of business analysis benefit from these.

– Ronnel E.

One commenter pointed out an example of this – an online Business Analysts Guidebook, put together by the New York State Government

Fully support the comments on openness (The future is MOOCed)

See: Business Analysis Guidebook
(https://en.wikibooks.org/wiki/Business_Analysis_Guidebook)

– Gerrit B.

Cost  and value of membership

And then there were many voices concerned with the cost of membership, and the value of it.

The IIBA is not delivering value to me that justify to pay the member renewal amount

– Sergio L.C.

 

I strongly believe that the IIBA needs to do a better job on this front of demonstrating and communicating the value being added.

– Michael R.

 

I have never understood why you have to pay for a membership to IIBA and then be asked to pay for local membership as well. Why doesn’t this $110 cover local membership too?

– Angie P.

 

I am also disappointed by IIBA hence did not renewed my membership . If you are part of IIBA global community, by default You get access to local chapter. Unfortunately it didn’t happened

– Harsh S.

 

I started my BA career three years ago as a transition from being a Developer hoping I would get something out of membership. I’ve been rather disappointed with the membership in general. I just don’t feel like there’s much value added criteria to the membership in general.

– Thomas P.

 

I would be more satisfied with the membership fee if the IIBA were to publish a monthly peer-reviewed research journal on business analysis modeled on the Communications of the ACM or IEEE Software.

– Douglas K.

 

I’ve considered joining the IIBA, and taking the CBAP, for a few years. I was initially put off by their attitude as illustrated by your first point: all they seemed to be interested in was money.

– Ron H.

 

[Re-]certification

And, people weren’t happy with the certification, or recertification, process. (You can read more about the recertification requirements in the IIBA Recertification Handbook.)

As an IIBA member and a CBAP certificate holder i completely agree with your analysis, especially on the recertification process which is geared toward EEP courses rather than experience.

– Marius A.

 

I just renewed my certification last year and felt it was a nightmare trying to figure out what qualified and what didn’t. I couldn’t get credit for working and guiding my team on business analysis as their manager because the experience had to be something where I learned something. Well, let me tell you, there wasn’t a time that I didn’t learn from my co-workers something new and different based on their experience and viewpoint. Why is that not valuable?

– Angie P.

 

I started the process to get my certification but stopped before I wrote the test. I have been doing BA work long before the term was coined. I know what needs to be done, and how to do it. The problem with the test, like most, is that it is all memorization. It tests if you have memorized the BABOK, not if you can actually do the work. My resume and references show if I can do the work.

– Dean M.

 

This year I finally decided I was just going to sit down and finally attempt to get my certification but I admit I was having some reservations after reading about IIBA and was wondering if I was the only one.

– Michelle D.

Those who disagreed

While there were a lot of people in support of David’s concerns, there was also a small camp of people who did not agree. Either with what David had expressed,or with the comments that others had made.

As a volunteer who worked on both the BABOK and Competency Model I would like to clarify for the dialog here that myself and the other writers were not paid. We all gave of our time to these assets with no remuneration. We do this out of our passion for business analysis and a desire advance the profession.

– Angela W.

 

… I can only say I value my membership highly. It provides access to a wide range of information, tools, insights that have helped me take my career to the next level.

– Sheila B.

 

The BABOK is all about community input….In a nutshell, the Team uses various research studies, and multiple levels and layers of community feedback. All of it includes thousands of BAs around the globe. There are standard guidelines the development of a standard BoK as a community effort and IIBA does follow them. This is why it takes 5 years to create a new version. The Core Team of experts is there to make the trade off decisions on conflicting feedback from the community.

– Angela W.

 

I was also one of the volunteers on BABOK 3. I participated because I believe in the IIBA’s objectives in creating professional recognition of Business Analysts and wanted to share and develop my knowledge.

– Brian H.

 

I was a lead author on BABOK 2.0 and an expert reviewer on 3.0 I received nothing–absolutely nothing–for the hundreds of hours I put in. I did it for many reasons, among them because I believe in having consistency in what business analysis is and what the work entails, to have some say in shaping those things, and to work with colleagues whom I respect and like.

– Elizabeth L.

 

I believe and am passionate about the profession of business analysis and the IIBA is the only institution that I have found that validates everything I have worked towards well before the profession became a true profession. I do not believe the BABOK should be a truly open source product. The limiting and monitoring of its development ensures those who are truly qualified are assisting with the shaping of the profession. With that said, I also believe all performing the discipline should have a voice.

– Lora M.

 

It is not the IIBA’s responsibility to alone do the things you’ve mentioned. We as members have a responsibility there too. If we want greater transparency we should define and demand it. If we want to grow the community we should put forward the opportunity and help make it happen.

– Christopher H.

 

As far as I am concerned, the business analysis profession is leaps and bounds better than it was 12 years.

– Jeffrey D.

 

While I have been frustrated with IIBA for many things over the years, we are better for having them around.

* The organization is opaque, but we are better with them than without. No other alternative for BAs is as attractive to me.
* The BABOK, whatever my personal quibbles, serves its purpose of defining the scope of the jobs involved, standardizing the profession, and growing professionals skills.
* As someone who contributes by writing, speaking, and sometimes chapter involvement, I love these things! It helps push us forward.

– Jeffrey D.

Jeffrey also shared a link to “To Stay Relevant, Professional Associations Must Rebrand“

One suggestion is to become involved in your local chapter. Join the leadership team. Contribute to the program.

– Rebecca S.

 

One positive found was access to their online library.

– Rupkamal T.

 

I want to throw a thought in about your comment David, ‘The IIBA is Too Member-Focused’. I would be disappointed if they were not member focused. There is a lot of good information on the IIBA website for members such as the online library for example…

– Bryan W.

 

Those who had a pragmatic viewpoint

As I mentioned at the beginning, there were also those commenters who might have agreed with some of David’s comments, they looked at things pragmatically.

In some ways I agree with you. But in the end charity doesn’t help sustain, forget about growing. If an organization were to grow, commercial aspect is necessary.

– Rahul A.

 

This is a difficult one. The CBAP is the gold standard for BA certifications, but the IIBA brings me absolutely no added value. BABOK v3 came from volunteers, not the IIBA.

– Michael B.

 

David, thank you very much for this article. It has prompted a great discussion and after all that is what Business Analysis is about. Challenging status quo with discussions. I happen to agree with you on a few points. Make BABOK and such other sources free for all – I feel very strongly about this. Let the whole of business analysis benefit from these. Change re-certification to also recognize the value of professional experience (including management of business analysts). However I believe there is still a place for a membership. A membership to me would mean regular news letters, access to the online library, even a better deal in some training opportunities. These are all direct value a membership can provide.

– Ronnel E.

 

IIBA’s response

Although there were several commenters who were involved directly with the IIBA, the  were two “official” responses from the IIBA.

David, Thank you very much for your feedback. We would welcome the opportunity to discuss your views further. If you are available for further discussion, please contact Kathleen Hutton, our EVP, Chapters and Member Services at [email protected] Thank you.

– Kristina Fixter

 

Thank you for your feedback as it is valuable to our ongoing evolution as a Member driven organization. I have provided additional insights on this important conversation. https://www.linkedin.com/pulse/value-iiba-membership-kathleen-hutton?published=t

– Kathleen Hutton

 

Kathlyn goes further into the strategic plan of the IIBA, as well as given more detail on some of the current activities of the IIBA aligned with the strategic plan.

 

In conclusion

What is have shown above is just a sampling of the comments made with regards David’s post. As you can see, there are a lot of valid comments that support the issues that David mentioned. And, there are a lot of great input from the other side of the argument. I’m glad that the IIBA got involved. I’m not sure if David has taken this further with them. Hopefully we will hear more soon.

What did strike me was one of the comments made:

Lots of inputs, criticisms, suggestions… Some cosmetic actions… Silence on key issues… complacency… Noise fads… Silence prevails… I hope this discussion doesn’t take this route.

My sentiments exactly. Are they yours?

 

Related links

  • Discussion in LinkedIn
  • David Olsen’s original post
  • To Stay Relevant, Professional Associations Must Rebrand
  • Business Analysis Guidebook (NYS)
  • The Value of IIBA Membership (by Kathleen Hutton)

Is Business Analysis Certification worthwhile?

Is Business Analysis Certification worthwhile?Photo by Martin Fisch

Is it worth while getting certified in Business Analysis? In this post, I highlight some key comments made on this subject in a LinkedIn discussion.

Is Business Certification worthwhile?

There is a perennial discussion about the value of certification.

In the realm of Business Analysis, you can get certified by the IIBA, the BCS, the PMI, the IREB. All certifications have their own flavour and value. For me, the value of a certification is in showing me what I could be, and not what I was. (Here are some more of my thoughts on it).

With regards to the value of certification, Paul Loney, an interesting chap with a beard, an incredible breadth of experience in Business Analysis, and a call-it-as-he-sees-it attitude made an excellent comment in a LinkedIn discussion.

Setting the Scene

To set the scene –  Esta Lessing had written a post titled “What every Business Analyst should know about certification paths, Business Analysis training courses and ultimately your career.

She published it, and also posted a link to the article in a Business Analysis group on LinkedIn. 

And then the discussion started…

Value

If you are in the world of Business Analysis, you might be aware that recently there has been a bit of a shake-up with regard certification. (You can read more about it here, here, here)

So now it looks like Business Analysis certification is becoming diluted. There is a certain confusion about what is what. And what was interesting in the discussion was there was hardly a mention about which certification was the best. It was more about whether certification itself was necessary. 

James Shield made a few pertinent remarks:

I hope certification doesn’t become a ‘tax’ on the profession in that it must be obtained

… undertaking a BA certification is by no means the only path to self-development …

And he makes a good point.

This was amplified by Paul (who I mentioned above)

As I’ve coached, mentored, and supervised entry-level and junior BAs over the years I have always concentrated on their THINKING capability as being a preeminent professional asset to develop. And following on from that their people AWARENESS in every way.

My goal was that they should have the resilience and adaptability to virtually be dropped into any BA scenario and hit the ground running. No panicking. Quick assessment of what they did and did not know. Ability to establish trust and rapport. Reach out to SMEs. Ability to abstract and normalise information from real-world scenarios. Hold high-level viewpoints in-hand with detailed dives, and juggle these granularities. Attention to detail. Ability to question (Why, why, why?). Get into the mind of others. Seek effective communication through visualisation. Be pragmatic. Sense of humour!

This is what you want to work with. This is who you’ll gladly have a pint with after work!

 

As you read, James and Paul’s opinion is that being a good BA is actually more than just having a piece of paper with your name on it, along with the name of a particular certification body.

And – is Business Analysis certification worth it?

There are those who are certified that feel that it is definitely worthwhile. Currently, I hold CBAB certification from the IIBA, and I found the process of getting it valuable.

However, when I read Paul and James comments I found myself nodding. They make some valid points.

SECRET! – Leo Hitchcock has written a very interesting book in which he discusses the value of industry certification. I will be blogging about this soon. 

Best Approach

The best idea is to explore, yourself, what the true value of certification will offer.

A lot of people fall victim to the “if you don’t have the certification, then you can’t get a job” syndrome. However, the same is also true for the other extreme. There are those who are certification

However, the same is also true for the other extreme. There are those who are certification junkies and feel the need to just get the certification so that they can add letters to the end of their name. Which one are you?


 

What are your thoughts? Is certification valuable? Do you agree with Paul, or James (or me)?

Let me know in the comments

 

Conference 1: DREAM15

I recently attended three conferences here in the Netherlands. In this, and the following two posts, I’m going to describe my experiences at them.

This is post #1

DREAM15 Event

Location: Hotel Vianen, Utrecht, Netherlands

BA

In my earlier post “22 reasons why I’m Attending the DREAM15 event“ I described a conference that DREAM (Dutch Requirements Engineering And Management) were holding.

In it I had mentioned that one session didn’t have a speaker yet. I was ecstatic when the organisers asked me to fill that spot. While you can read my slidedeck from that session here, today I’d like to describe the conference itself.

Arrival

Buzzing” is the word I would use to describe the atmosphere at the conference when I arrived. I was taken aback  at the number of people that were attending. The place was packed. And this became even more evident during the opening keynote.

Opening Keynote

The opening keynote speaker was Paul Turner. As I’ve mentioned (in the above-mentioned post), Paul Turner is one of the co-authors of the excellent book “Business Analysis Techniques (99 Essentials Tools for Success)“. Paul was entertaining while being informative, and while Paul presented in English, and the audience was Dutch, everyone enjoyed his presentation. In fact, what he had spoken about was repeated at several times during the day by other speakers. (However, Arjen Uittenbogaard, one of the speakers, commented in his (dutch) blog that Paul had given a bit of a mixed message at one stage.)

Sessions

This was where it was difficult. And the organisers, in the introduction in the morning, acknowledged that it would be . There were just so many great sessions running in parallel. It really meant that you had to make a choice.

I had intended to write a little bit about them all. I even tried this, in the morning, by watching a little bit of each presentation, running from one conference room to another, Unfortunately this was not very effective.

Brainwriting

In the afternoon, there was one session that I wanted to attend: “Brainwriting“.

Like brainstorming this technique also allows for the generation of ideas. However, unlike brainstorming that relies on the quick, and “public” shouting out of ideas, brainwriting involves lists. Blank ones. The main problem, or goal, is written at the top of the lists. Participants are divided into groups of 6, and then each person is given a list. They write their idea down on the list and, after a given time, each participant hands their list to the person to the right of them. A new idea is written down. And so on. At the end there are a large number of ideas, and these can be discussed.

As mentioned, the aim of this technique is similar to brainstorming, but let’s everyone come up with an idea, rather than just the loudest people in the room.

This was a practical session and very effective. As well as being a lot of fun. I recommenced searching for more on this.

My Session

It was a honour (and a surprise) when the organiser’s asked me to present. (You can read my presentation here).

There were more people in the audience than I had expected, and my presentation was well received. (Even considering that I presented in English – just goes to show how easily the Dutch can speak a language that isn’t their own.)

Closing Keynote

The closing keynote, by Theo Severein, took the opposite angle from the opening keynote, and looked at organizational improvement from a holistic viewpoint. This was also a crowd-pleaser.

Socialising

This is one of the big draw-cards for me. A chance to mix and mingle with other like-minded people. It also was a chance to meet, in person, people that I have been interacting with online.

During one of the breaks I was doing the rounds of the vendor standsand had a chance to meet Jan Willem Knop, one of the committee members of the IIBA NL chapter. it was really great to finally meet him in person, and learn more about the IINA in the Netherlands.

Carrying on around, I also got to meet Stefan Sturm, the Managing Director of IREB (International Requirements Engineering Board). Through some of my blog posts, and posts on LinkedIn, I been “conversing” with Stefan for awhile. Also a really great chance to meet him in person.

Just before the end of the break, I was able to introduce myself to Paul Turner (the keynote speaker). This was an honour, and I have an very, very interesting chat with him.

In fact, it was a great chance to learn more from Jan Willem, Stefan, and Paul, how the IIBA, IREB and BCS will be playing together in the new alliance/partnership that the IIBA had announced.

Conclusion

All-in-all, a great day. Great sessions combined with an excellent chance to meet, and talk with, others in the industry.

Related Links

  • DREAM site: http://www.dreamevent.nl/
  • My presentation: here
  • Zingeving voor RE’er, by Arjen Uite
  • Tweets from the conference: here

 

 

 

 

 

 

CBAP – I made it, but it's not the destination that I thought it was

CBAP is not the final destination

 After a lifetime of progressive career moves, I started, two years ago, on a serious journey towards attaining CBAP certification from the International Institute of Business Analysis (IIBA).

At the end of 2014 I sat and passed the exam.

It’s been an awesome adventure. There have been struggles and achievements. I’ve had to fight off ogres that wanted to prevent me reaching my goal. (Most of these were in my head). I have met many wonderful, eclectic, people along the way, and have been supported (both morally, and physically) by many heroes and heroines that have been there for me.

And I have learnt a lot. Studying the IIBA’s BABOK (Business Analysis Body of Knowledge), has allowed me to formalise the skills and knowledge that are invaluable for a Business Analyst.

And while I thought that achieving that right to vaunt that I had achieved CBAP status would be the pinnacle of my journey – the very goal that I was striving for, it turns out that it isn’t.

Everything described in the BABOK was, for me, enlightening. Every sentence written in this tome of knowledge is valuable. As I read, and re-read each paragraph, and viewed each diagram, I felt an enriching of my comprehension. As if my brain started working at new levels….

However, the more I read, the more I realised that the BABOK was merely providing an extremely good high-level map of the BA world. One with signposts to areas that needed further exploring.

CBAP isn’t my destination… 

IIBA CBAP … Merely a stop along the way